Job Description

About the Position

Hanley Investment Group is currently seeking an Office Manager with Commercial Real Estate experience who can wear many hats and thrive in a fast-paced environment. This role supports the C-suite, helps manage the daily operations of the office, and coordinates both internal and client-facing events and conventions.

The ideal candidate is a hands-on team player who’s not afraid to roll up their sleeves, jump in wherever needed, and tackle problems head-on. They should be comfortable managing multiple large projects, and keeping things moving with a positive, solutions-oriented mindset. Strong organizational and customer service skills are a must.

Job Duties and Responsibilities:

Operations & Office Management

· Support C-suite with administrative and strategic initiatives

· Maintain clean, organized digital file systems and enforce process consistency

· Monitor internal workflows, identify inefficiencies, and recommend improvements

· Manage vendor accounts, office supplies, mail, and facility maintenance

· Coordinate onboarding/offboarding processes for staff and agents

· Oversee tech support coordination and CRM upkeep

· Assist in property management tracking and deadlines

· Manage mail, office supplies and maintenance requests.

· Assist with Company events and promotions.

· Manage weekly company meetings and board room calendars

· Annual property maintenance schedules

· Supporting the office in any and all areas as a team player

Compliance

· Maintain agent and staff licensing compliance with DRE regulations

· Ensure adherence to company policies and legal state real estate regulations

· Maintain updated and accurate records related to state real estate requirements

Events & Company Culture

· Assist with planning company events, team activities, and promotions

· Support recruiting and internal communications to maintain company culture

Finance & Reporting

· Assist with annual budgeting for office and events

· AP/AR processes as needed related to office management

Skills/Qualifications:

· Strong customer service mindset with professional interpersonal skills

· Effective problem-solver with solid business and analytical judgment

· Highly organized with excellent time and project management skills

· Detail-oriented and deadline-driven with a proactive, self-motivated approach

· Tech-savvy; proficient in Office 365 (Word, Outlook, Excel, PowerPoint, Teams)

· Quick learner who adapts well to new technologies and evolving processes

· Clear communicator who is confident, diplomatic, and tactful

· Able to lead by example, work independently, and thrive in a fast-paced team setting

· Maintains discretion with sensitive or confidential information

Education/Experience:

· Bachelors Degree

· 4+ years experience as a manager and/or operations role

Additional Requirements:

· Full-time, in-office position.

· Must pass a background and employment history check.

· Must be able to frequently ascend and descend stairs.

· Must be able to lift and carry items weighing up to 25 pounds.

· Local candidates only. No moving expenses available.

Position Includes:

· Full Time Position: 40+ weekly hours

· Paid Time Off and Holidays

· Medical & Dental Benefits

· 401K

· Exempt Employment Status

Salary Range:

$75,000 - $80,000 annually

About Hanley Investment Group 

Hanley Investment Group has a team of specialized retail investment brokers that advise clients on the sale of single-tenant, multi-tenant, and anchored shopping centers as well as mixed-use and urban retail properties nationwide.

Our team has redefined the experience of selling retail investment properties. Our relentless commitment to exceptional service and creative thinking is the reason we have completed more than $11 billion in retail transactions. Our expertise, performance, and unwavering dedication to put client needs first continues to set us apart in the industry.

***All opportunities are managed directly—no third-party staffing solicitations, please.***

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