Job Description

Coordinates and provides care for a group of patients spanning all age groups and cultures for a designated time frame using therapeutic means, the nursing process, the environment/instrumentation and other health care team members while assuming responsibility and accountability for these patients.

Required Skills/Qualifications/Training/Experience:

• Excellent interpersonal skills and teamwork ability
• Demonstrated ability to interact with patients in promoting an excellent patient experience
• Ability to measure and document vitals, weight, and height
• Ability to obtain a basic medical history including chief complaint, medication history, social history, and family history
• Prepares exam rooms between patient contact
• Maintains clinical competency
• Knowledge and use of medical terminology
• Reviews, interprets, and manages clinical documentation
• Establishes excellent rapport with patients including patient education
• Works collaboratively with other health care professionals in providing outcome-oriented care

Preferred Skills/Qualifications/Training/Experience:

• Phlebotomy experience preferred, will train.
• Knowledge and comfort managing prior authorization and referral process
• Ability to prepare the medical chart including importing medications from pharmacy, preloading vaccines, documenting pre-visit forms
• Ability to assist in inbox management and refills according to SMA policy
• Familiarity with Cerner EMR environment and office workflows
• Commitment to patient experience and quality improvement in the outpatient setting
• Ability to adapt in a busy office environment to meet care standards

Educational Requirements:

• Graduate of a two year accredited Medical Assistant program preferred

License/Certification:

• Medical Assistant Certificate
• CPR certified

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