Job Description

Now Hiring: Intermodal Dispatcher – Greer, South Carolina

My client is seeking an experienced Intermodal Dispatcher in Greer, South Carolina. This role requires 3-5 years of dispatching experience with a strong background in intermodal operations . The ideal candidate is motivated, career-driven, and tech-savvy , with the ability to quickly adapt to new systems. Applicants must currently work in the industry and be located in South Carolina (or within 20 miles).

Position Overview:

The dispatcher will be responsible for coordinating daily and weekly driver schedules , ensuring efficient freight coverage while maintaining cost-effectiveness. This role involves communicating appointment schedules , coordinating across multiple locations, and supporting drivers with equipment issues, rail billing, and other operational needs.

Key Responsibilities:

• Use independent judgment and discretion to manage customer requests, schedule appointments, and assign loads to drivers for road, local, and city runs while maintaining A-to-B dispatching .
• Process and complete dispatch records in SWS , ensuring accuracy from daily driver paperwork on completed runs.
• Address driver service failures , with the authority to issue verbal or written corrective actions , and escalate issues to the Manager or Cargo Specialist as needed.
• Apply and communicate additional charges to customer service when applicable.
• Track and maintain yard reports, MDR, CNI, and Divisional Pool for operational efficiency.
• Request rail billing and ensure all necessary documentation is completed.
• Process ATP’s and Non-Productive Pay , while reviewing preliminary payroll for accuracy.
• Monitor and oversee driver HOS (Hours of Service) and ELD (Electronic Logging Device) updates .
• Manage roadside repairs , ensuring minimal downtime for drivers.
• Oversee and coordinate Rail/Port pin management, reservations, and Last Free Day (LFD) tracking .
• Operate with a sense of urgency , effectively handling high-pressure, fast-paced environments while ensuring smooth dispatch operations.

Required Skills & Qualifications:

• 3-5 years of intermodal dispatching experience (preferred) .
• Strong data entry, communication, and organizational skills .
• Proficiency in dispatch systems and logistics software .
• Ability to multi-task and problem-solve effectively.

Reporting & Coordination:

• Reports to: Operations Manager
• Coordinates with: Drivers, Owner-Operators

This is an excellent opportunity for a highly organized and driven professional looking to advance their career in intermodal logistics . If you meet the qualifications and are ready for a challenging yet rewarding role , apply today! 🚛💨

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