Job Description

Entry Level - Front Desk Receptionist (Bilingual – English/Spanish)

Downey, CA | Full-Time , On-Site  | M-F 8AM - 5PM | $18/hour

About Us

Rapid Document Insurance Agency, Inc. has been proudly serving our community for over 20 years as one of the top truck insurance agencies in the region. Specializing in truck insurance, we provide personalized coverage solutions for owner operators and large fleet accounts alike. Our experienced team is dedicated to helping clients understand their options, get the protection they need, and feel confident in their coverage. At RDI, we value teamwork, professionalism, and a positive work environment built on trust and long-term relationships.

About the Role

We’re looking for an organized and friendly Front Desk Receptionist to be the welcoming face of our office. You’ll help ensure a smooth daily workflow while providing outstanding service to our clients both in person and over the phone.

*This is a steady, full-time position with long-term growth potential — ideal for someone seeking job stability and a lasting career opportunity.*

Key Responsibilities:

• Greet and assist clients in a professional, friendly manner
• Answer and direct phone calls to the appropriate team members
• Process payments and issue receipts accurately
• File and organize documents (electronic and paper)
• Respond to general inquiries about services and policies
• Support the office team with administrative and clerical tasks
• Assist with scheduling and maintaining client records

Qualifications / Skills:

• Bilingual (English/Spanish) – REQUIRED
• Excellent communication and customer service skills
• Strong organizational skills and attention to detail
• Ability to multitask and complete tasks efficiently
• Basic computer and office software proficiency (Word, Excel, Outlook)
• Professional, positive, and team-oriented attitude
• Previous experience in an office, customer service, or insurance setting is a plus
• Entry-level position – no prior experience in industry required
• Looking for a dependable, long-term employee who wants to grow with our team

Why You’ll Love Working Here:

• Supportive, friendly team environment
• Opportunities to grow and learn within the insurance industry
• Steady full-time schedule
• Meaningful work helping clients get the protection they need
• Potential for growth

How to Apply:

• If you’re a motivated, bilingual professional who enjoys helping others and keeping things organized, we’d love to hear from you! Apply directly through LinkedIn or send your résumé to info@rapiddocuments.com with the subject line “Front Desk Receptionist Application”

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