Job Description

Job Overview

As the Drayage Specialist, you will be responsible for processes and procedures used in ocean import activities, ensuring the timely and accurate movement of freight and information while providing an exceptional customer experience.

What does your day look like? Some of your duties may include:

• Receive, review, and process vendor import purchase orders.
• Manage company imports through multiple U.S. ports of entry: Savannah, Charleston, Norfolk, NY/NJ, Miami, Houston, and Los Angeles.
• Manage fleet assets servicing ports of Savannah and NY/NJ.
• Facilitate day-to-day shipment activities, ensuring accurate information distribution to carriers and customers.
• Obtain and create shipment quotes and determine the best transportation methods.
• Track and trace shipments and resolve issues with billing, shipping, or documentation.
• Coordinate with freight forwarders, customs brokers, and overseas agents to ensure smooth release of goods.
• Maintain professional relationships with internal teams, customers, vendors, carriers, and transportation agencies.
• Identify new accounts and procure for-hire opportunities for the private fleet.

Things you need to be able to do:

• Strong knowledge and experience in U.S. import transportation and processes.
• Ability to work calmly under pressure and handle multiple stakeholders.
• Effective communication skills with internal and external contacts at all levels.
• High attention to detail and accuracy.
• Analytical skills to gather, summarize, and report data efficiently.

Things that are a plus:

• 3–5 years of import or transportation-related experience.
• Familiarity with Terminal Operating Systems for U.S. ports of entry.
• Experience with large, complex importers.
• Bachelor’s degree in supply chain, Business, or a related field preferred but not required.
• Creative, solutions-driven mindset with a desire to exceed expectations.

Why Join Us?

• Be a vital part of a team that prioritizes safety and compliance across our operations.
• Grow your skills with opportunities for professional development and on-the-job training.
• Work in a supportive environment with dedicated transportation and safety professionals.
• Competitive compensation package with benefits, including health insurance and retirement plans.

What we think you’ll love about Gourmet Foods International:

• Advancement Opportunities. We offer career advancement, including college reimbursement. We want to see you grow with the company.
• Keeping it fresh. Learn new things every day, from emerging technologies to innovative products we distribute.
• Teamwork. Work on a team that supports each other.

What else can we offer?

Gourmet Foods' Benefits include Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, Short-Term Disability Insurance, Long-Term Disability Insurance, and Accident Insurance. We also offer a 401(k) plan with matching contributions, Profit Sharing, Competitive Salaries, Flexible Paid Time Off (PTO), Paid Holidays, Free College Tuition, paid parental leave, Professional Development Programs, opportunities to grow within the Company, Employee Discounts, and a Referral Bonus.

GFI is a drug-free employer. You voluntarily consent to a pre-employment drug screen, and a background check will be conducted as part of the hiring process. Background checks can include, but are not limited to, previous employment, education, and criminal records.

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